Never but seriously never ever again

Never but seriously never ever again

We gave aeroflot a chance, many people said you booked with aeroflot... Good luck... We thought yeah right....

Here it starts: we paid 100 euro more to select seats, with this I hoped because of my length(205cm) that I would be able to book the extra leg space, I would not even mind to pay again a bit extra, this was not possible, we called with the airline and asked if they could book them for us. This was not possible, we should do this at the airport 24 hours before check in, we went specially 24 hours to the airport to arrange this, this was not possible, we should do th is in Moskou... There were we had 1.5 hour transfer time....

Next day we checked in and we said OK... We will fix the extra leg space in Moskou, when we arrived in Moskou... We literally entered the HELL... We had to wait in a line with inhuman staff which were everything but friendly, because of a delay we had 45 minutes transfer time. We passed the whole line and asked other travelers if we could go first... Luckily they were more friendly than the ground staff jn Moskou. At the transfer desk we tried to get the extra legspace... Not possible we were too late... We had to run to get the flight and we were exactly on time. During the flight there were many rows with the extra legspace free. I was not aloud to change seats.. Even not possible to pay for it...

This means that I couldnt sit normal because I simply so not fit in between the seat and the person in front of me... That I couldn't sleep move or whatever... The person in front of me neither because it is not possible to move the seat backwards because of my legs...

For the way back we managed it differently, we went again 24 hours before to the airport...no aeroflot desk... 3 hours before... For this flight back we managed it....

With good mood at the gate the new HELL starts... 1 hour delay because of cleaning the plane...

We had again 1.5 hours to transfer... 10 hour long flight in stress because of the staff who can only say you go to transfer desk, I cannot help you...

This transfer desk lays behind the lovely security check of the moskou airport.... So you can forget this... There happened a wonder after 20 minutes running for my life... Drilling my girlfriend to run as well... We made it... Exactly...

But...

NEVER AGAIN AEROFLOT..... NEVER AGAIN...

I never ever wrote such a long review...during these flights there were so many people complaining, many people who were so scared and stressed out because of aeroflot.... I even don't want to spend time anymore on this company aeroflot.... But I need to WARN people to make sure they choose a proper airline which are friendly and helpful...